Today I get into work after having six days off and start my daily routine for opening the store. Jeremy had left me a note about what had been going on lately. Apparently we had new paperwork to fill out. So I open the binder and immediately have no fucking idea what I’m looking at. I just want to count the cash drawers, but how the hell do I do that now? I spent about ten minutes trying to figure out what was going on until I finally called Jeremy to ask him how I was suppose to fill out the cash drawers. Well, apparently we still used the old form to count and just threw it out at night after we were done with it. Glad someone told me. Jeez.
Oh, and we sold nothing today. Yeah for us!
Finally, after not seeing anyone for literally hours this old guy ambles in about a half-hour before close. He seems kind of familiar, but only in the way people look familiar when you’ve seen thousands of people over the course of almost two years, all of whom you want to try to remember. He asks me if we’ve worked together before, I say he looks familiar. He then asks me about our headphones.
We talk a little about them before he asks me again if we ever worked before. I’m like, “well, could be.” Suddenly he just blurts out that he’s a “secret shopper”, obviously nervous that he’s been caught, and starts to tell me he’ll give me a 100 anyway because I did a good job last time or some shit. I missed most of that because the entire time he’s telling me this I’ve pretty much got my fingers in my ears, yelling out “lalalalalalalala can’t hear you lalalalalala.” Dude! You can’t do that! I didn’t know you were a shopper. I didn’t guess. We still could have done that thing. I wouldn’t have had a clue. Now because of ethical issues I can’t accept that mystery shop no matter what grade you give us. He also managed to blurt out that we were also getting shopped Saturday. How he knew that, I don’t know. Ugh.
So at this point I don’t really know what to do. Do I continue the shop? What does it matter, I can’t count it. And yet if I don’t try and he gives us a shit grade for no reason and then we try to claim he told us he was a shopper, then what do we do? Of course the store is closing in a couple minutes. No one wants to do a show right before close (which was actually the one good thing about him announcing he was a shopper. If all he talked about was headphones (I don’t know as he would have) that close to closing time I probably wouldn’t have offered the show). You’ll be there all night when you want to go home. Can’t just kick him out though.
I ended up doing the show for him, which he enjoyed, but didn’t want to sit through the end of. He pretty much told me he wasn’t interested at all in it, thus making him the worst mystery shopper ever. We left the store about 6:20, which actually wasn’t too bad. I was helped by the fact that since we didn’t sell anything, there wasn’t much to close.
Oh, one more thing. At one point he asked me if John was the manager. Nope, that’d be me. I think he was hoping that if John was the manager then we could just sneak this one under his nose and no one would have to know we didn’t actually do the shop. I’d still have to tell someone though. Jeez.
